Director of Customer Onboarding - Remote

Overview

As the Director of Customer Onboarding at Deel, you will oversee and manage payroll implementations for customers globally, leading a team to ensure efficient and compliant payroll processes.

In Short

• Lead the global payroll implementation team.
• Engage with clients during the payroll implementation phase.
• Oversee all stages of payroll implementation projects.
• Manage a team of Customer Onboarding Managers.
• Drive continuous improvement in payroll processes.
• Provide regular updates to senior leadership and clients.

Requirements

• 7+ years in global payroll, with 5+ years in leadership roles.
• Experience managing complex payroll implementations.
• Expertise in payroll technology platforms.
• Strong understanding of global payroll regulations.
• Bachelor’s degree in relevant fields; Master’s or certifications are a plus.
• Strong project management and organizational skills.
• Excellent leadership and team management skills.
• Exceptional client-facing communication skills.
• Advanced problem-solving capabilities.
• Proficient in Microsoft Office and project management tools.

Benefits

• Stock grant opportunities based on role and location.
• Additional perks and benefits based on employment status.
• Flexibility of remote work, including optional WeWork access.