Associate Manager, Training & Communications, HOKA NA Retail - Remote

Overview

The Associate Manager of Retail Training and Communications for HOKA North America is responsible for leading all training and communication initiatives for our HOKA retail teams across the region, ensuring alignment with business needs and fostering a positive work environment.

In Short

• Lead training and communication initiatives for HOKA retail teams.
• Adapt global resources to ensure regional relevance.
• Collaborate cross-functionally with key stakeholders.
• Implement training processes and create regional-specific materials.
• Monitor employee engagement and satisfaction.
• Plan and lead regional retail conferences.
• Advocate for retail teams while ensuring exceptional customer service.
• Develop effective communication strategies for corporate alignment.
• Manage multiple projects in a fast-paced environment.
• Ensure operational compliance and audit readiness.

Requirements

• 3-5 years of experience in retail training or communications.
• Proven experience in developing training programs.
• Strong background in communication strategies.
• Experience in event planning and coordination.
• Ability to work effectively with different departments.
• Strong problem-solving skills.
• Knowledge of retail operations and compliance standards.
• Dedication to customer service excellence.
• Project and time management skills.
• Ability to adapt to changing needs.

Benefits

• Competitive pay and bonuses.
• Financial planning and wellbeing support.
• Time away from work for personal needs.
• Generous discounts and community programs.
• Extensive opportunities for personal and professional development.
• Comprehensive health and wellness programs.