Executive Account Manager - Remote

Overview

The Executive Account Manager at DCM Services will build lasting partnerships and deliver specialized, high-impact solutions for clients.

In Short

• Build and nurture long-term strategic partnerships with high-value clients.
• Educate clients on industry trends and DCM’s offerings.
• Lead cross-functional teams to deliver exceptional solutions.
• Use Salesforce and JIRA to manage performance.
• Drive retention, upselling, and re-engagement strategies.
• Identify growth opportunities with leadership.
• Collaborate with stakeholders to resolve client issues.
• Lead user testing and product feedback initiatives.
• Represent DCM at industry events.

Requirements

• 2–4 years of client relationship management experience.
• Bachelor’s degree or equivalent experience.
• Strong communication and presentation skills.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Experience in project management and collaboration.
• Ability to prioritize in a fast-paced environment.
• Salesforce experience is a plus.
• Familiarity with probate or financial services is a bonus.

Benefits

• Meaningful work with a focus on work-life balance.
• Competitive salary with bonus potential.
• Opportunity to lead high-value relationships.
• Supportive company culture.
• Professional growth opportunities.