Investigator - Insurance Claims - Remote

Overview

Manage diverse investigation cases covering Domestic and Commercial Property, Motor, Casualty, and Niche Products. Partner with clients to conduct thorough enquiries, report outcomes, and provide evidence-based policy action recommendations. Handle settlement negotiations for valid claims and liaise with police for fraud prosecutions.

In Short

• Undertake a range of investigations in an ethical & professional manner.
• Employ best practice & key investigative competencies.
• Validate claims within DSI's structured process.
• Support development of DSI staff.
• Maintain contacts with external investigative bodies.
• Ensure accurate time recording and adherence to fee rates.
• Achieve Key Performance Indicators (KPIs).
• Promote DSI's profile within the company and marketplace.
• Handle sensitive material with high ethical standards.
• Conduct professional investigations using best practices.

Requirements

• Investigative experience and counter-fraud qualification preferred.
• Insurance industry knowledge advantageous.
• Strong communication skills and team player.
• Self-motivated with effective time management skills.
• Proficient in Excel and Word.
• Knowledge of civil and statutory law.
• Ability to handle sensitive material and commit to professional study.
• High ethical standards and neutral judgment.
• Clean driving license.

Benefits

• Davies Innovation Lab.
• Leadership training programme.
• Funding for professional qualifications.
• Thrive at Davies; learning opportunities.
• The Davies Foundation.
• Local charity funding.
• Pension, 5% employee and 5% employer contribution.
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years.
• Flexible working; hybrid, work from home or join a collaborative office space.
• Wellbeing centre; move, munch, money & mind focus.