Operations Manager - Remote

Overview

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible, and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions.

In Short

• Oversee regional staff and daily operations.
• Ensure standardization of operations across teams.
• Manage customer issues proactively.
• Understand and utilize financial metrics for operations management.
• Train staff on new product lines.
• Focus on customer satisfaction and quality improvement.
• Conduct performance management reviews.
• Maintain confidentiality of medical records.
• Organize business reviews with customers.
• Assist Director of Operations with daily responsibilities.

Requirements

• High School Diploma or GED.
• Must be 18 years or older.
• Valid driver’s license required.
• Ability to lead and achieve results.
• Exceptional organizational skills.
• Strong problem analysis and resolution skills.
• Excellent communication skills.
• Ability to telecommute as per HR requirements.
• Proficient in Microsoft Office.
• Willingness to travel as needed.

Benefits

• Diverse and inclusive work environment.
• Competitive salary range.
• Opportunities for professional growth.
• Health and wellness programs.
• Supportive company culture.