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Director of Accounts - TikTok Shop - Remote

Posted Yesterday
Sales / Business
Full Time
USA

Overview

The Director of Accounts for TikTok Shop is responsible for leading client strategy and relationships, ensuring campaign performance and client satisfaction on a rapidly evolving commerce platform.

In Short

  • Own Client Relationships: Serve as the strategic lead and day-to-day contact for TikTok Shop clients.
  • Drive Account Growth: Identify upsell opportunities and collaborate with leadership.
  • Oversee Execution: Partner with various teams to manage campaign rollouts.
  • Performance Leadership: Monitor client metrics and translate insights into action.
  • Cross-functional Leadership: Ensure cohesive campaign delivery across teams.
  • Market Expertise: Stay informed on TikTok Shop innovations and trends.
  • Team Management: Mentor and manage a team of Account Managers.

Requirements

  • 4–6 years of experience in account management or client strategy.
  • Deep understanding of TikTok Shop and social commerce.
  • Experience managing client relationships and cross-functional teams.
  • Strong communication, presentation, and problem-solving skills.
  • Strategic thinker with a client-first mindset.
  • Comfortable in a fast-paced environment with multiple stakeholders.

Benefits

  • Unlimited Vacation & 10 Paid Holidays.
  • Remote-First Culture with hubs in various cities.
  • Comprehensive Health Benefits.
  • 401(k) with Company Match, Equity, and Profit Sharing.
  • Parental Leave & Wellness Stipends.
  • Endless Learning & Career Development opportunities.
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Darkroom

Darkroom is a progressive omnichannel growth marketing agency that specializes in retail, e-commerce, and consumer businesses. Recognized as one of the fastest growing private companies in America by Inc. 5000 in 2023 and a top 1% digital advertiser by Varos, Darkroom is committed to building the future of advertising. The agency prides itself on its talented team, which has been acknowledged with accolades such as the Forbes 30 Under 30 for Marketing and Advertising North America in 2024. With a remote-first culture and a focus on client relationships, Darkroom offers a dynamic work environment that fosters growth and innovation.

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