Order Operations Data Analyst - Remote

Overview

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

In Short

• Develop and maintain reporting tools for order processing efficiency.
• Analyze KPIs related to order management.
• Identify and troubleshoot operational bottlenecks.
• Collaborate with cross-functional teams to enhance order operations.
• Design and implement automation solutions for workflows.
• Drive continuous improvement in reporting and automation systems.
• Stay updated on industry best practices and tools.
• Support customer experience and logistics teams in communication.
• Own day-to-day performance management for order processing.
• Enhance operational efficiency through process improvements.

Requirements

• Bachelor’s degree in Business, Operations, Supply Chain, or related field.
• 3-5 years of experience in order operations or business analysis.
• Strong analytical skills with proficiency in Excel and SQL.
• Understanding of data visualization tools like Looker or Tableau.
• Experience with order management systems and automation tools.
• Excellent communication and interpersonal skills.
• Self-motivated with strong attention to detail.
• Intellectual curiosity and research abilities.

Benefits

• Comprehensive benefits including healthcare and retirement options.
• Generous paid time off.
• Inclusive and diverse workplace culture.
• Support for mental health and parental planning resources.
• Opportunities for professional development.