Remote Otter LogoRemoteOtter

Field Training Operations Manager - Remote

Posted 1 week ago
Project Management
Full Time
USA

Overview

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

In Short

  • Lead and manage a growing team of Field Trainers and Sales Technicians.
  • Build and scale the field training motion, including developing playbooks and KPIs.
  • Optimize field operations: oversee scheduling and resource allocation.
  • Drive cross-functional alignment with Product, Sales, and Customer Success.
  • Own performance measurement using KPIs and customer outcomes.
  • Lead strategic projects across the customer lifecycle.
  • Travel regularly to customer practices for field training observations.
  • Maintain internal systems for consistency and scale.

Requirements

  • 5+ years of experience in operations or field management.
  • Experience building and scaling field-based teams.
  • Proven people management skills.
  • Strong project management and process-building experience.
  • Excellent communication skills.
  • Data-driven decision-maker.
  • Highly organized and detail-oriented.
  • Willingness to travel regularly (approx. 25–50% travel).
  • A self-starter mindset.

Benefits

  • Comprehensive healthcare and dental coverage.
  • Mental health support and parental planning resources.
  • Retirement savings options.
  • Generous paid time off.
Dandy logo

Dandy

Dandy is a forward-thinking company revolutionizing the dental industry, which is valued at $200 billion but has remained largely outdated. With the support of prominent venture capital investors, Dandy aims to integrate and simplify all functions of dental practices through innovative technology. The company is dedicated to building a comprehensive operating system for dental offices across America, empowering dentists with cutting-edge technology, innovation, and exceptional support to enhance their practices, improve patient care, and optimize operational efficiency.

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