Vendor Operations Associate - Remote

Overview

The Vendor Operations Associate plays a pivotal role in managing day-to-day interactions with vendors in the property management space, ensuring efficient service delivery and effective contract management.

In Short

• Collaborate with vendors to ensure service level agreements are met.
• Manage day-to-day communication with service providers.
• Utilize a proprietary ticketing system for task management.
• Monitor ticket progress and follow up on unresolved issues.
• Escalate complex tickets to the Vendor Operations Manager.
• Maintain accurate records and reporting.
• 2+ years of experience in property management or vendor operations.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Detail-oriented with a focus on accuracy.

Requirements

• Experience in vendor management preferred.
• Familiarity with plumbing, electrical work, pest control, or boiler systems.
• Proficiency in ticketing or task management systems.
• Strong organizational skills.
• Excellent communication skills.

Benefits

• Flexible working hours.
• Opportunity to work in a collaborative environment.
• Impactful role in improving property management services.
• Potential for growth within the company.