Swedish-Speaking Customer Service Representative (Hybrid) - Remote

Overview

Are you a Swedish speaker with a passion for helping people? We’re looking for a dynamic and customer-focused individual to join our international team in beautiful Sofia! This is a hybrid position, offering the best of both worlds — the comfort of working from home and the energy of a vibrant office.

In Short

• Assist Swedish-speaking customers via phone, email, and chat.
• Provide accurate information about products, services, and policies.
• Resolve customer issues in a timely and professional manner.
• Maintain a positive, empathetic, and solution-oriented attitude.
• Collaborate with internal teams to improve processes and customer experience.

Requirements

• Fluent in Swedish (spoken and written).
• Excellent communication skills.
• Strong problem-solving abilities.
• Customer-focused mindset.
• Ability to work in a team environment.

Benefits

• Hybrid work model.
• Dynamic international team.
• Opportunity for personal and professional growth.
• Attractive office location in Sofia.
• Supportive work culture.