Remote Otter LogoRemoteOtter

Remote Community Manager

Posted 5 weeks ago
All others
Full Time
India

Overview

The Community Manager will be responsible for engaging with users on the Kannect platform, utilizing AI tools to enhance profiles, and ensuring client satisfaction through effective onboarding and support.

In Short

  • Be the welcoming face for new Kannect users
  • Research client organizations to understand their mission and voice
  • Use AI tools like ChatGPT to enhance client profiles
  • Build and maintain organization profiles on Kannect
  • Keep existing accounts fresh and engaging
  • Collaborate with the team to improve onboarding and engagement
  • Advocate for users within the company

Requirements

  • Proactive and self-motivated communicator
  • Proficient in English with strong speaking, writing, and editing skills
  • Experience with AI tools like ChatGPT or willingness to learn
  • Ability to manage multiple projects simultaneously
  • Comfortable navigating digital platforms and social media
  • Understanding of community engagement
  • Bonus: Experience in SaaS, tech startups, or community management

Benefits

  • Be part of a fast-growing SaaS startup
  • Learn and work with AI tools daily
  • Room for growth within the company
  • 100% Remote + Flexible Schedule
  • Supportive team and collaborative culture
Cypress Global Services logo

Cypress Global Services

Cypress Global Services (CGS) is a dynamic and growing Information Technology (IT) Services firm located in North Houston, TX. The company specializes in IT Consulting and Staffing Solutions, providing clients with top-tier IT Specialists for various placements, including temporary, contract, and full-time positions. CGS is committed to developing innovative products that have a positive social impact, fostering a culture of creativity and independent thinking among its team members.

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