Freelance Customer Experience Trainer - Remote

Overview

As a Freelance CX Trainer, you will be responsible for delivering impactful training sessions to enhance customer experience for luxury brands.

In Short

• Join a dynamic and fast-paced environment.
• Understand clients’ learning needs for effective training delivery.
• Liaise with Project Manager to determine training objectives.
• Support in designing effective training programs and content.
• Deliver training sessions in class and online.
• Create a vivid and dynamic environment for participants.
• Inspire participants using various methodologies.
• Coach participants both on floor and online.

Requirements

• Experience in training and customer experience.
• Strong communication and interpersonal skills.
• Ability to design training content.
• Familiarity with coaching methodologies.
• Ability to work collaboratively in a team.

Benefits

• Work with a global team across multiple countries.
• Opportunity to impact luxury brands.
• Flexible working hours.
• Dynamic work environment.