Remote Otter LogoRemoteOtter

Freelance Operations and Community Associate - French Speaker - Remote

Posted 22 hours ago
Customer Service
Freelance
Morocco

Overview

We are looking to hire a French Speaker Operations & Community Associate on a Freelance basis to join our global team and support the execution of local projects.

In Short

  • Join a dynamic and fast-paced environment.
  • Responsible for mission execution cycle in designated area.
  • Handle fieldworks and pilots for local projects.
  • Recruit, train, and certify Evaluators from the internal database.
  • Manage timely assignment and execution of missions.
  • Coordinate project status reporting to Operations Manager.
  • Work closely with teams based worldwide.
  • Fresh graduates are welcome to apply.
  • Support luxury brands in enhancing customer experiences.
  • Be part of a global business operating in 70 countries.

Requirements

  • Fluency in French and English.
  • Strong communication skills.
  • Ability to manage multiple projects simultaneously.
  • Detail-oriented with strong organizational skills.
  • Ability to work independently and as part of a team.
  • Experience in customer service or community management is a plus.
  • Proficient in using digital communication tools.
  • Willingness to learn and adapt in a fast-paced environment.
  • Fresh graduates are encouraged to apply.
  • Experience with project management is advantageous.

Benefits

  • Work with a diverse global team.
  • Opportunity to grow within a global business.
  • Flexible work schedule.
  • Gain experience in luxury brand management.
  • Access to training and development programs.
  • Collaborate with professionals from various backgrounds.
  • Be part of innovative projects that impact customer experience.
  • Networking opportunities with industry leaders.
  • Potential for future full-time opportunities.
  • Work remotely from your location in Morocco.
CXG logo

CXG

CXG is a global customer experience agency dedicated to enhancing the service quality of premium and luxury brands. With 12 offices worldwide, CXG operates in 70 countries and boasts a team of over 220 customer experience experts, supported by a network of more than 80,000 evaluators. The agency focuses on providing valuable insights through discreet evaluations of luxury brands across various industries, including fashion, jewelry, cosmetics, and automotive. CXG empowers its evaluators to influence brand strategies and improve customer experiences, all while offering the flexibility to work through a mobile application.

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