CX Analyst - Remote

Overview

As a CX Analyst, you will be part of a global team dedicated to enhancing customer experiences for luxury brands through data analysis and reporting.

In Short

• Join a dynamic and fast-paced environment.
• Work closely with the data science team.
• Report and process primary data.
• Analyze statistical data and deliver insights.
• Collaborate with project managers on research reports.
• Manage project timelines and deliverables.
• Proofread and check research reports for accuracy.
• Collect and consolidate industry information.
• Prepare presentations based on findings.
• Support various assigned regions/projects.

Requirements

• Experience in data analysis and reporting.
• Strong statistical analysis skills.
• Excellent communication and storytelling abilities.
• Ability to manage multiple projects simultaneously.
• Detail-oriented with proofreading skills.
• Familiarity with research methodologies.
• Proficient in data visualization tools.
• Team player with collaboration skills.
• Ability to work under tight deadlines.
• Experience in the luxury brand sector is a plus.

Benefits

• Opportunity to work remotely.
• Be part of a global team.
• Work with iconic luxury brands.
• Dynamic and fast-paced work environment.
• Professional development opportunities.
• Collaborative team culture.
• Competitive salary package.
• Flexible work hours.
• Health and wellness programs.
• Access to cutting-edge tools and technologies.