Fieldwork Coordinator (freelance) - french speaker - Remote

Overview

The Albatross CX Operations team is looking for Fieldwork Coordinators to assist in recruiting Evaluators for luxury brand customer experience evaluations.

In Short

• Recruit and train Evaluators for specific projects.
• Monitor the execution of projects in a timely manner.
• Coordinate with the Operations team leader or Operations Manager.
• Work on a freelance basis.
• Focus on luxury and premium brands.
• Evaluate customer experience in stores.
• Communicate via emails and phone calls.
• Ensure adherence to company standards and project requirements.
• Manage project schedules and deadlines.
• Provide feedback to improve client services.

Requirements

• Experience in recruitment or project management.
• Strong communication skills.
• Ability to manage multiple tasks.
• Familiarity with customer experience evaluation.
• Organizational skills.
• Proficiency in French and English.
• Ability to work independently.
• Experience in luxury retail is a plus.
• Willingness to travel if necessary.
• Access to a computer and internet.

Benefits

• Flexible working hours.
• Opportunity to work with premium brands.
• Gain experience in customer experience evaluation.
• Work remotely.
• Competitive compensation based on project completion.
• Networking opportunities in the luxury sector.
• Training and certification provided.
• Support from the Operations team.
• Potential for ongoing projects.
• Rewarding experience in high-end shopping environments.