Remote Otter LogoRemoteOtter

Director of IT - Remote

Posted 20 hours ago
DevOps / Sysadmin
Full Time
Worldwide
$170,000 - $185,000 USD/year

Overview

Customer.io is seeking a hands-on and strategic Director of Internal IT to lead and scale our internal technology operations, ensuring a secure, reliable, and efficient tech environment for our globally distributed team.

In Short

  • Own and evolve our internal IT strategy.
  • Mentor and support your direct reports while contributing to daily IT operations.
  • Lead efforts to improve system performance and security.
  • Partner with various departments to maintain compliance and smooth operations.
  • Identify and implement scalable technology solutions.

Requirements

  • 10+ years in IT roles, with 5 years managing a team.
  • Ability to lead strategically and execute tactically.
  • Experience in fast-paced, high-growth environments.
  • Strong knowledge of cloud-based systems and security protocols.
  • Familiarity with compliance frameworks required.
  • Excellent interpersonal skills for a remote setting.

Benefits

  • 100% coverage of medical, dental, vision, and mental health insurance.
  • 16 weeks paid parental leave.
  • Unlimited PTO.
  • Stipends for remote work and wellness.
  • Professional development budget.
Customer.io logo

Customer.io

Customer.io is a dynamic company focused on empowering marketing and growth teams to effectively engage their audiences through various messaging channels. With a commitment to delivering impactful solutions, Customer.io enables its users to connect with millions through innovative in-app messaging features. The company fosters a collaborative environment, encouraging cross-functional teamwork among engineering, product, and design teams, while also prioritizing a strong product mindset and customer problem-solving. Customer.io values its employees by offering generous benefits, including unlimited PTO, paid parental leave, and support for professional development.

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