Director of IT - Remote

Overview

As the Director of IT at Serve Robotics, you will lead the IT strategy and operations across delivery depots, engineering labs, and corporate offices, ensuring that IT infrastructure and security support the company's growth and robotics development.

In Short

• Define and execute the IT roadmap aligned with Serve's growth and R&D goals.
• Oversee enterprise IT infrastructure and cloud services.
• Implement collaboration and ERP systems for cross-functional teams.
• Drive identity management and compliance with security standards.
• Build and mentor a high-performing IT team.
• Manage IT budgets and vendor relationships.
• Establish SLAs for IT support across various locations.
• Drive continuous improvement in IT services.
• Support IoT and edge-device deployments.
• Lead IT planning for new markets and major initiatives.

Requirements

• 10+ years in IT infrastructure and operations, with 5+ years in leadership.
• Experience managing enterprise IT in high-growth tech companies.
• Expertise in networking, cloud platforms, and enterprise systems.
• Track record of hiring and scaling IT teams.
• Excellent communication and vendor management skills.

Benefits

• Opportunity to lead IT in a cutting-edge robotics company.
• Collaborative and diverse work environment.
• Potential for professional growth and development.
• Involvement in innovative projects in robotics and delivery.
• Flexible working arrangements.