Workplace Agent - Remote

Overview

As a Workplace Agent, you’ll be the welcoming face of the office, supporting the smooth day-to-day operation of workplace services including reception, concierge, meeting room coordination, mailroom support, and access management.

In Short

• Greet and assist employees and visitors with professionalism and warmth
• Manage reception duties, access passes, lockers, and general workplace queries
• Assist with meeting room bookings, event setups, and AV troubleshooting
• Provide timely responses to helpdesk requests and liaise with other workplace teams
• Coordinate mail, courier deliveries, and general office consumables
• Support site audits, floor walks, and service escalations as needed
• Ensure compliance with safety, security, and workplace policies

Requirements

• At least 2 years' experience in a customer-facing or reception-based role
• A natural communicator who thrives in service-oriented roles
• Well-organised and able to juggle competing priorities
• Tech-savvy with intermediate Microsoft Office skills
• Friendly, proactive, and solutions-driven
• High attention to detail and a professional demeanor
• Completion of Year 12; additional qualifications in hospitality or admin a plus

Benefits

• Career development and a promote from within culture
• Flexible and agile work environment
• Continuous learning and development opportunities
• Comprehensive employee benefits program
• Commitment to Diversity and Inclusion