Receptionist - Remote

Overview

The Receptionist plays a large role in creating a first impression of the company via in-person and phone interactions with individuals, including prospective clients, employees, guests and vendors who walk through the door or call the location.

In Short

• Ensures a smooth and seamless employee and guest experience.
• Acts as an ambassador and liaison between clients, employees, and visitors.
• Greets, assists, and directs visitors and vendors with professionalism.
• Answers and screens all incoming calls, taking detailed messages when necessary.
• Manages visitor badges and maintains visitor records.
• Provides administrative support for personnel in various departments.
• Schedules and organizes event and meeting room reservations.
• Ensures positive guest experiences through personal interaction.
• Adheres to all safety and security protocols.
• Communicates service requests to building management.

Requirements

• Strong communication skills.
• Ability to maintain professionalism in all interactions.
• Experience in customer service or administrative roles.
• Flexibility to accommodate irregular hours.
• Proficiency in Microsoft Teams and other communication tools.

Benefits

• Health, vision, and dental insurance options.
• Flexible spending accounts and health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Paid and unpaid time away from work.