Facility Manager - Soft Services - Remote

Overview

The Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs.

In Short

• Provide general overall facility management services.
• Address client inquiries and concerns ensuring timely and quality issue resolution.
• Coordinate with outside contractors for service and repairs.
• Create and assign work orders to engineering staff and vendors.
• Monitor vendor performance and provide training on procedures.
• Assist with site inspections and maintain communication with clients.
• Manage complex work orders and environmental issues.
• Provide facilities helpdesk services and monitor workflow.
• Ensure customer satisfaction through follow-ups.
• Assist with measuring key performance indicators.

Requirements

• High school diploma or GED required; Associates or Bachelor's degree preferred.
• Minimum 1 year of experience in administrative or tenant services.
• Experience with data entry and expansive reporting.
• Previous customer service experience.
• Working knowledge of lease terms and management agreements.
• Proficient in Microsoft Office Suite.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule.
• Strong time management and detail-oriented skills.
• Ability to exercise good judgment.

Benefits

• Equal employment opportunity provided to all individuals.
• Supportive work environment with a focus on team orientation.
• Opportunities for professional growth and development.
• Engagement in diverse projects and responsibilities.
• Access to training and resources for skill enhancement.
• Participation in a global leader in real estate services.
• Comprehensive benefits package (details may vary).
• Involvement in a company with a strong industry history.
• Potential for career advancement within the organization.
• Engagement in innovative solutions and exceptional value delivery.