Community Specialist - Remote

Posted Yesterday

Marketing

Full Time

UT, USA

Public Relations

Social Media Management

Customer Engagement

Content Creation

Interpersonal Communication

Problem Solving

Overview

The Community Team Specialist serves as Crumbl’s voice online, focusing on relationship-building and strategic communication to enhance the brand's presence.

In Short

Respond to public and private comments across various social media platforms.
Establish and strengthen relationships with platform users.
Manage online dialogue regarding Crumbl and its competitors.
Collect user-generated content for social media strategies.
Gather reviews to help the company grow.
Provide Surprise & Delight opportunities and execute tasks from start to finish.

Requirements

Excellent verbal and interpersonal communication skills.
Strong problem-solving abilities.
Ability to convey Crumbl’s voice effectively online.
Highly organized.

Benefits

Opportunity to work in a dynamic and creative environment.
Engage with a diverse community of users.
Contribute to brand growth and customer satisfaction.

Crumbl

Crumbl is a dynamic and innovative bakery franchise known for its delicious cookies and commitment to operational excellence. The company focuses on building strong relationships with its Franchise Partners, providing them with the necessary support and resources to ensure their success. With a strong emphasis on profitability, marketing strategies, and a positive crew culture, Crumbl aims to create a thriving community of franchisees. The company values effective communication and collaboration, ensuring that both headquarters and franchise partners work together to achieve common goals. Crumbl is dedicated to maintaining high standards in cookie quality, cleanliness, and customer experience, making it a leader in the bakery industry.

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