Platform Professional Services Resident Senior Manager - Remote

Overview

As a Resident Senior Manager on the CrowdStrike Platform Professional Services team, you will lead a team of resident consultants and drive the business for professional services with all modules of the CrowdStrike Falcon product.

In Short

• Lead a team of resident consultants in cybersecurity.
• Focus on CrowdStrike Falcon product modules: Endpoint, Identity, and Cloud Security.
• Manage customer projects from pre-sales to delivery.
• Collaborate with leadership to enhance service offerings.
• Mentor team members for skill expansion.
• Utilize AI and automation to optimize processes.
• Interface directly with customers for project management.
• Travel up to 25% of the time.
• Develop go-to-market strategies for new services.
• Strong focus on customer satisfaction and delivery outcomes.

Requirements

• 12+ years in the security industry.
• 4+ years of team management experience.
• Experience with pre-sales and post-sales processes.
• Strong project management skills.
• Excellent communication skills in English.
• Knowledge of security endpoint products.
• Experience with SIEM solutions.
• Familiarity with cloud services (AWS, GCP, Azure).
• Automation skills in scripting languages.
• Ability to develop customer-facing documentation.

Benefits

• Market leader in compensation and equity awards.
• Comprehensive wellness programs.
• Competitive vacation and holiday policies.
• Paid parental and adoption leaves.
• Professional development opportunities.
• Vibrant office culture with world-class amenities.
• Great Place to Work Certified™ globally.
• Equal opportunity employer committed to diversity.
• Employee networks and volunteer opportunities.
• Support for veterans and individuals with disabilities.