Customer Service Representative (German-speaking) - Remote

Overview

Join our global customer service team in Greece as a German-speaking Customer Service Representative, supporting customers across Europe and ensuring positive interactions.

In Short

• Support customers through phone, email, or chat.
• Provide accurate information and resolve concerns.
• Full paid training and continuous coaching provided.
• Work in a diverse, multicultural environment.
• Native or C1 German and at least B2 English required.
• Excellent interpersonal and communication skills needed.
• Customer service experience is a plus but not mandatory.
• Relocation support including flight, accommodation, and more.
• Full-time permanent contract offered.
• Performance-based incentives and private health insurance included.

Requirements

• Native or C1 German and B2 English proficiency.
• Strong interpersonal, listening, and communication skills.
• Empathy, patience, and problem-solving abilities.
• Comfortable with technology and CRM tools.
• Customer service or contact center experience is welcome.
• Eager to relocate for a stable, long-term career.

Benefits

• Full-time permanent contract and paid onboarding.
• Friendly, multicultural work environment.
• Private health insurance and performance-based incentives.
• Relocation package including flight and accommodation.
• Airport pickup upon arrival and real estate agency fee covered.