Financial Aid Specialist - Remote

Overview

The University of Arkansas Grantham is seeking a remote Financial Aid Specialist to provide front-line support in the student funding process, ensuring compliance with federal and state regulations.

In Short

• Remote position available in multiple states.
• Advise students on financial aid processes and options.
• Ensure compliance with federal and state regulations.
• Collaborate with Student Account Specialists.
• Assist students with required forms and documentation.
• Continuously update skills through required training.
• Must have excellent communication skills.
• Bachelor’s degree preferred.
• 2+ years of customer service experience preferred.
• Experience with financial aid software is a plus.

Requirements

• Bachelor’s degree preferred.
• 2+ years customer service experience.
• Experience with Federal Student Aid administration preferred.
• Strong analytical and communication skills.
• Ability to work effectively in a remote environment.
• Experience with financial aid software.
• Excellent verbal and written communication skills.
• Able to interpret legal documents and respond to inquiries.
• Able to apply mathematical concepts to practical situations.
• Problem-solving abilities and attention to detail.

Benefits

• Health, dental, life, and disability insurance.
• Tuition waivers for employees and their families.
• 12 official holidays and immediate leave accrual.
• Retirement programs with university contributions.
• Remote work environment promoting work-life balance.