Verifications Team Lead - Remote

Overview

In this pivotal role, you will oversee a dedicated team responsible for verifying employment histories, educational backgrounds, professional references, and license statuses for job applicants on behalf of our clients.

In Short

• Train and coach new and current employees in the Verification Department.
• Administrative responsibilities related to verifications and submitting End of Day reports as may be required in support of management.
• Conduct queue cleanup.
• Perform Quality Assurance (QA) and WIP checks for all agents to ensure that processes are followed.
• Assist hiring managers in the interviewing and hiring process.
• Process verification files.
• Perform other duties as assigned.

Requirements

• Strong leadership skills.
• Experience in training and coaching.
• Attention to detail.
• Ability to perform quality assurance checks.
• Familiarity with administrative tasks.
• Experience in the hiring process.

Benefits

• Collaborative work environment.
• Opportunities for professional development.
• Supportive team culture.