Client Operations Representative - Remote

Overview

We are seeking a highly organized, proactive, and detail-oriented Client Operations Representative (COR) to join our growing team. In this role, you will support our Client Results team, ensuring the seamless delivery of client engagements by managing key operational and administrative tasks. You’ll work closely with Project Managers and Client Engagement Directors to help drive exceptional service and results.

In Short

• Support project planning, coordination, and execution across client engagements
• Assist with scheduling meetings, managing project timelines, and organizing documentation
• Serve as a liaison between internal teams to ensure timely and efficient delivery
• Maintain and update project management tools (e.g., Monday.com)
• Coordinate and facilitate Zoom meetings, take notes, and track action items
• Monitor client communications and ensure timely responses or follow-ups
• Contribute to process improvements and team efficiency

Requirements

• Highly organized and detail-oriented
• Proactive and able to thrive in fast-paced environments
• Experience with project management tools
• Strong communication skills
• Ability to manage multiple tasks efficiently

Benefits

• Opportunity to work in a growing team
• Supportive work environment
• Professional development opportunities