Senior Software Engineer, Frontend (Insights) - Remote

Overview

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster.

In Short

• Senior full-stack engineer with a front-end focus
• Deliver actionable insights for business growth
• Build a state-of-the-art Customer Data Platform
• Work with product manager to define product requirements
• Write high-quality code for frontend and backend
• Scale distributed applications
• Integrate with tools for CI/CD and monitoring
• Develop reliable user-centric applications
• Experience with modern front-end ecosystem
• Comfortable with API development

Requirements

• Deep understanding of front-end frameworks like React.js
• Experience with API protocols like Websockets and REST
• Database schema design experience
• Familiarity with application performance monitoring
• Extensive experience in TypeScript and Go preferred

Benefits

• Medical, dental, and vision plans
• Paid parental leave
• Monthly Health & Wellness allowance
• Work from home office stipend
• Lunch reimbursement for in-office employees
• 3 weeks PTO in Canada