PhD Machine Learning Research Internship - Remote

Overview

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.

In Short

• Contribute to research that can be applied to Cresta product development
• Conduct research to develop state-of-the-art generative AI algorithms
• Analyze and optimize the efficiency, scalability, and stability of deployed algorithms
• Collaborate with cross-functional teams
• Communicate research progress and findings clearly
• Publish findings in top-tier AI conferences and journals

Requirements

• Currently pursuing a PhD in Computer Science, Artificial Intelligence, Machine Learning, or a related technical field
• Proficiency in Python and familiarity with at least one deep learning framework
• Strong understanding of machine learning fundamentals
• Ability to design and analyze experiments involving large-scale datasets
• Work authorization in the country of employment at the time of hire

Benefits

• Flexible internship duration of 12 to 24 weeks
• Location: Flexible (on-site, remote, or hybrid options available)
• Mentorship from experienced researchers and engineers