GTM and Legal Systems Business Analyst - Remote

Overview

We are seeking a skilled GTM and Legal Systems Business Analyst with 3-5 years of experience to join our organization. The successful candidate will have hands-on expertise in Salesforce and Docusign CLM implementations, with the ability to bridge business requirements and technical solutions across our customer relationship management and contract lifecycle management operations.

In Short

• Gather and document business requirements from stakeholders across sales, legal, operations, and finance departments.
• Configure and customize Salesforce solutions including CRM core, Sales Cloud, and related modules to meet organizational needs.
• Design and implement Docusign CLM workflows, template management, and signature processes.
• Facilitate integration between Salesforce and Docusign CLM platforms to streamline contract management and CRM processes.
• Create detailed functional specifications, process documentation, and user guides.
• Perform system testing and quality assurance to ensure solutions meet business requirements.
• Provide end-user training and support during system implementations and post-deployment.
• Analyze and optimize existing CRM and CLM processes to improve efficiency, user adoption, and business outcomes.

Requirements

• 3-5 years of professional experience as a Business Analyst, Systems Analyst, or Salesforce Administrator/Developer.
• Proven hands-on experience with Salesforce platform, including configuration, customization, and implementation.
• Demonstrated proficiency with Docusign CLM, including AI features, template creation, workflow design, and system configuration.
• Strong understanding of contract lifecycle management processes and best practices.
• Experience gathering business requirements and translating them into technical solutions.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities with attention to detail.

Benefits

• Empowering work environment with opportunities for growth.
• Inclusive company culture that values diversity and collaboration.
• Flexible working arrangements.
• Support for professional development and certifications.
• Health and wellness benefits.