Account Manager (SaaS Predictive Intelligence) - Remote

Overview

An Account Manager at CRED AI will help build and scale the customer and revenue expansion engine, managing customer relationships and identifying growth opportunities.

In Short

• Own and manage customer relationships post-sale, including onboarding, adoption, renewals, and expansion.
• Identify upsell and cross-sell opportunities within existing accounts.
• Act as the voice of the customer and influence product roadmap.
• Maintain accurate account data and forecasts in Salesforce.
• Partner cross-functionally to ensure long-term customer success.

Requirements

• 2–5 years of experience in Account Management or Customer Success in B2B SaaS.
• Proven experience managing renewals and driving account expansion.
• Strong communication and relationship-building skills.
• Comfort working in early-stage environments.
• A curious, coachable mindset with a bias toward action.

Benefits

• Be one of the first revenue hires and shape our strategy.
• Work closely with the founders and leadership team.
• Competitive compensation + meaningful equity.
• Build something from the ground up with a talented team.