Remote Otter LogoRemoteOtter

Client & VA Success Associate - Remote

Posted 4 weeks ago
Customer Service
Full Time
Worldwide
$400/month

Overview

We are looking for a Client & VA Success Associate to support our account management team and lead training programs for Virtual Assistants (VAs). This role ensures high-quality client services, VA performance monitoring, and professional development through coaching and training.

In Short

  • Remote position
  • Full-time schedule
  • Rate of $400/month
  • Plan and conduct training sessions for VAs
  • Assist the account management team with reports and documentation
  • Match VAs with clients based on expertise
  • Conduct audits and provide feedback on VA work
  • Manage client billing and invoicing
  • Ensure high-quality client services
  • Oversee VA performance

Requirements

  • Experience in client success, VA coordination, or administrative support
  • Strong training and coaching skills
  • Excellent communication and organizational abilities
  • Ability to multitask and track deliverables efficiently
  • Knowledge of remote work tools (ClickUp, Google Workspace, etc.) is a plus

Benefits

  • Opportunity to work remotely
  • Engage in professional development
  • Contribute to client success and VA performance
CoWorq logo

CoWorq

CoWorq is a dynamic and innovative company that specializes in providing comprehensive HR solutions to global organizations. With a focus on supporting clients in various HR functions, CoWorq is dedicated to ensuring compliance with labor laws and best practices while fostering positive employee relations. The company values flexibility and remote work, offering opportunities for HR professionals to engage with international teams and contribute to the success of diverse organizations. CoWorq is committed to creating a supportive work environment that encourages professional growth and development.

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