Senior Full Stack Engineer (Support & Observability Focus) - Late Shift - Remote

Overview

As a Senior Full Stack Engineer at CoverGo, you will focus on support and observability, working with cutting-edge technologies to enhance the customer experience and improve system reliability.

In Short

• Join the Insurtech Market Leader.
• 100% Remote position.
• Work with modern technologies and multiple Cloud providers.
• Be part of a diverse international team.
• Engage in troubleshooting and resolving complex technical issues.
• Participate in enhancing support tools and documentation.
• Contribute to software development and observability.
• Work on customer support during the late shift.
• Collaborate with engineering teams to improve systems.
• Help define KPIs for customer satisfaction.

Requirements

• 5+ years of experience in support or full stack engineering.
• Proficiency in .NET or NodeJS, and React or Vue.js.
• Experience in distributed systems troubleshooting.
• Knowledge of observability and monitoring tools.
• Strong problem-solving and communication skills.
• Fluency in English; additional languages are a plus.
• Customer-first mindset and a humble attitude.
• Adequate to handle multiple projects and context switching.
• Willingness to work the late shift.

Benefits

• International work environment.
• Competitive remuneration package.
• 15 Days Annual Leave.
• 13th-month Pay and Annual Performance Bonus.
• Stock Options after 6 months.
• Health Insurance and Remote Work Allowance.
• Company activities and events.
• Learning and development plan.