Insurance Operations Manager - Remote

Overview

The Insurance Operations Manager will be responsible for optimizing operational excellence across the insurance ecosystem, managing carrier relationships, regulatory compliance, billing operations, and claims support while leveraging technology and data-driven solutions.

In Short

• Optimize carrier service operations and develop SLAs.
• Manage regulatory compliance and licensing systems.
• Transform billing and premium operations.
• Enable claims operational excellence.
• Drive continuous improvement and innovation across operations.
• Collaborate with leadership to define operational strategy.
• Build data models and operational dashboards.
• Implement technology solutions for process automation.
• Lead cross-functional projects to enhance operational capabilities.
• Foster strong stakeholder relationships.

Requirements

• 5-7+ years of operations management experience.
• Proven track record of building scalable processes.
• Advanced data analysis skills (SQL, Excel, BI tools).
• Experience managing multiple stakeholder relationships.
• Exceptional communication skills.
• Strong project management discipline.
• Bachelor's degree or equivalent experience.

Benefits

• Flexible vacation policy.
• Work from anywhere.
• Stock options.
• Health, dental, and vision coverage.
• 401(k) retirement plan.
• Parental leave.
• Home office allowance.
• Professional development reimbursement.
• No working on birthdays.
• Charitable contribution matching.