Patient Services Representative - Cardiology - Remote

Overview

The Patient Services Representative for Cardiology provides essential clerical support to deliver quality healthcare services, serving as a primary point of contact for patients and visitors.

In Short

• Greet and communicate with patients and visitors.
• Collect payments and co-payments.
• Answer telephone and schedule routine patient appointments.
• Order supplies and manage clerical functions.
• Generate no-show and recall letters.
• Process and sort mail.
• Document patient phone calls in EHR.
• Work in a team-oriented healthcare environment.
• Full-time position with a day shift schedule.
• Located at Heart and Vascular in Niles, MI.

Requirements

• High School Diploma or equivalent required.
• Preferred: Vocational/Technical certificate from a college or technical school.
• Experience in a healthcare setting is a plus.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Proficient in clerical tasks and EHR systems.
• Detail-oriented and organized.
• Ability to handle payments and financial transactions.
• Commitment to patient care and confidentiality.
• Willingness to comply with health and safety regulations.

Benefits

• Comprehensive benefits package.
• On-demand pay program.
• Discounts on various services and products.
• Optional identity theft protection.
• Traditional and Roth retirement options.
• Support for work/life balance.
• Commitment to diversity, equity, and inclusion.
• Opportunities for professional development.
• Supportive work environment.
• Equal employment opportunity for all qualified persons.