Patient Services Representative Associate PRN - Remote

Overview

As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services, making a real difference in the lives of those we serve.

In Short

• Serve as a concierge for patients and visitors.
• Perform clerical functions including answering phone calls and scheduling appointments.
• Collect payments and co-payments from patients.
• Document patient interactions in the EHR system.
• Assist with patient registration and check-in processes.
• Maintain patient medical records according to standards.
• Participate in safety initiatives and complete required competencies.
• Work collaboratively with a healthcare team.
• Ensure compliance with health system policies.
• Engage in continuous improvement and innovation in patient care.

Requirements

• High School Diploma or equivalent.
• 1 year of relevant experience in healthcare or related fields.
• Experience in insurance billing and electronic health records preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Proficiency with computer systems and software.
• Ability to handle sensitive information confidentially.
• Commitment to patient care and safety.
• Willingness to participate in ongoing training and development.

Benefits

• Comprehensive benefits package for financial and health goals.
• On-demand pay program available.
• Discounts on various services and products.
• Optional identity theft protection and insurance options.
• Retirement options with contributions and matching.
• Supportive and collaborative work environment.
• Commitment to diversity, equity, and inclusion.
• Opportunities for professional growth and development.
• Engagement in community health initiatives.
• Access to resources for work/life balance.