Technical Content Writer - Remote

Overview

As a Technical Content Writer, you’ll create clear, engaging documentation and tutorials that simplify complex SaaS features. You’ll collaborate with cross-functional teams to craft user guides, release notes, and “how-to” content that enhances product understanding and user experience.

In Short

• Create and maintain product documentation including user guides, knowledge base articles, product feature documentation, release notes, and product tours.
• Develop “How-to” videos, tutorials, and quick-start demos that simplify product usage.
• Work with product and marketing teams to ensure consistency in voice, tone, and accuracy across all content.
• Continuously improve documentation based on feedback from internal teams and customers.
• Quickly learn new tools, products, and technologies to translate technical information into accessible content.

Requirements

• 2–3 years of experience as a Technical Writer, Content Specialist, or similar role in a SaaS or tech start-up environment.
• Proven ability to create user guides, release notes, and video tutorials.
• Good understanding of documentation tools is a plus (such as Readme, Intercom).
• Experience with video creation tools (such as Loom).
• Excellent command of written English with a focus on clarity, consistency, and accuracy.
• Fast learner with a strong willingness to explore and adopt new tools and workflows.
• High attention to detail and a mindset for precision and quality.

Benefits

• Be part of a fast-growing, innovative company and the leader in cloud governance.
• High-impact role with significant influence over company growth trajectory and expanding market presence.
• A mission-driven culture that values and rewards collaboration and innovation.
• Competitive compensation package, including performance bonus and stock options.
• Comprehensive benefits package, including health, dental, vision, and life insurance.
• Retirement savings plan.
• Generous Paid Time Off and Holidays.