Senior Solution Architect - Casino and Hospitality - Remote

Overview

The Senior Solution Architect - Gaming is a key member of our Pre-Sales team supporting the casino and hospitality vertical by engaging directly with customers, assisting account managers, and recommending business and technical solutions.

In Short

• Serve as the technical lead in pre-sales engagements for NRI North America's Hybrid Infrastructure practice.
• Collaborate with account executives to understand client requirements and develop tailored infrastructure solutions.
• Design and present end-to-end solutions across hybrid cloud, data center, storage, networking, and security domains.
• Lead client-facing workshops and discovery sessions—onsite or virtual.
• Create detailed Statements of Work (SOWs) and technical documentation.
• Advise clients on Cisco enterprise networking solutions.
• Act as a trusted advisor to technical and non-technical stakeholders.
• Support internal solution engineering and delivery teams during project handoff.
• Stay current on emerging technologies and best practices.
• Build and maintain strong relationships with technology partners and clients.

Requirements

• Deep experience designing complex IT solutions across hybrid cloud and data center technologies.
• Proven expertise in designing IT infrastructure solutions for casinos and hotels.
• Knowledge of hospitality applications and IT infrastructure needs.
• Adept at explaining complex technical concepts to hospitality stakeholders.
• Understanding of casino and hotel-specific regulations.
• Strong technical knowledge of Cisco enterprise networking.
• Ability to develop scalable and secure network designs.
• CCNP certification is highly desired; CCIE certification is a plus.
• Excellent communication skills with the ability to simplify complex topics.
• Minimum of 10 years in a solution architecture or technical pre-sales role.

Benefits

• Collaborative team environment with a focus on results.
• Dynamic and positive workplace culture.
• Work with large and progressive clients throughout North America.
• Comprehensive benefits program including healthcare options and 401(k) match.
• Flexible Time Off and parental leave benefits.