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Rollout Supporter (DE/EN) - Remote

Posted Yesterday
Customer Service
Full Time
Switzerland

Overview

We are looking for an experienced, motivated, and communicative Rollout Supporter for our client in Zurich.

In Short

  • General support for users during the commissioning of new devices (On-site & Remote)
  • Check OneDrive file synchronization on the old device
  • Setup of the new device
  • Establish connection with LAN/WLAN
  • Identify key applications of users and start them accordingly
  • Support users during the Modern Authentication migration process

Requirements

  • Experience in support (technical helpdesk and/or second-level support)
  • Experience with PC replacement
  • Knowledge of Multi-Factor Authentication (MFA)
  • Professional and reliable appearance
  • Technical knowledge (Windows 11, notebook hardware)
  • Experience with Windows/iOS/Android
  • Experience in security and compliance (preferred but not required)
  • Fluent in German and English

Benefits

  • Opportunity to work in a dynamic environment
  • Gain experience with modern technologies
  • Supportive team atmosphere
Coopers iET AG logo

Coopers iET AG

Coopers iET AG is a dynamic company specializing in providing expert staffing solutions within the insurance sector in Zurich. They focus on connecting skilled professionals with organizations that require agile project management and development expertise. The company emphasizes collaboration, continuous improvement, and the successful implementation of projects, particularly in agile environments. With a commitment to fostering teamwork and overcoming challenges, Coopers iET AG plays a crucial role in enhancing operational efficiency and value creation for their clients.

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