Remote Otter LogoRemoteOtter

Platform Creator Activation Specialist - Remote

Posted 18 weeks ago
Customer Service
Full Time
United States
$90,000 - $90,000/year

Overview

CookUnity is a chef-to-you marketplace connecting talented chefs with consumers, revolutionizing meal delivery. We bring small-batch, restaurant-quality meals to eaters nationwide, crafted by a diverse collective of all-star chefs. With over 100 inspired chefs from cities like NYC, LA, Austin, and more, our weekly subscription offers a wide range of hand-crafted meals to cater to various palates and dietary preferences.

By delivering over 1 million meals per month, we're also empowering working chefs, tripling their income, and supporting their growth. CookUnity believes in fueling stronger communities, partnering with Food Bank For New York City to combat food insecurity across all five boroughs.

In Short

  • Onboarding and activation of new creators.
  • Provide support and education to creators.
  • Manage compliance and documentation.
  • Coordinate processes and collaborate with teams.
  • Identify opportunities for continuous improvement.
  • Work remotely during U.S. EST hours.
  • Experience in culinary or foodservice management preferred.
  • Excellent communication and organizational skills.
  • Proficiency with project management tools.
  • Passionate about supporting culinary creators.

Requirements

  • 1+ years of experience in onboarding or account activation.
  • Ability to work remotely during U.S. EST hours.
  • Experience managing multiple clients or accounts.
  • Proven customer relations skills.
  • Excellent organizational and time management abilities.
  • Proficiency with Google Suite and project management tools.
  • Capable of multitasking and thriving under pressure.
  • Professional demeanor in communications.
  • Experience in administrative or operational roles.

Benefits

  • Health Insurance coverage.
  • PTO policy and paid sick days.
  • Stock Options Plan granted on Day 1.
  • Eligible for bi-annual performance bonus.
  • 401k Plan.
  • Family leave: 12 weeks for primary caregiver.
  • Compassionate Leave: 3-5 days as needed.
  • Monthly CookUnity credits for meals.
  • Wellness perks: nutritional coach and fitness subsidies.
  • Opportunity to join a company changing the culinary landscape.
CookUnity logo

CookUnity

CookUnity is a dynamic and rapidly growing food service company that focuses on delivering exceptional culinary experiences to its customers. With a commitment to customer satisfaction, CookUnity operates multiple kitchens, including a new location in Los Angeles, and emphasizes a customer-obsessed culture within its team. The company values quality and empathy in its interactions, striving to exceed customer expectations with every shipment and communication. CookUnity offers a supportive work environment with opportunities for professional growth, competitive benefits, and a hybrid work model.

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