Customer Service Representative for Vehicle Insurance (Remote)

Posted 3 days ago

Customer Service

Full Time

Germany

Overview

Join Contrust, an independent insurance broker focused on commercial and industrial insurance, providing support to medium-sized companies across Germany. We prioritize strong teamwork, honest communication, and the best outcomes for our clients.

In Short

Consulting commercial clients in vehicle insurance, including tenders and contract adjustments.
Managing contracts for small and large fleets.
Handling vehicle claims, including damage assessment and negotiations with insurers.
Actively contributing to the company's development through OKR methodology.
Possibility for full home office work after consultation.
Focus on improving internal processes and digitalization.
Collaborative and supportive work environment.
Structured onboarding and continuous training opportunities.
Flexible working arrangements available.
Attractive salary and additional benefits.

Requirements

Experience with an insurance broker, agency, or company (career changers from logistics or traffic law are welcome).
Knowledge in vehicle insurance.
Completed training in insurance or related studies; internal training available for career changers.
Desire to shape the future of Contrust beyond customer service.

Benefits

Family-oriented and appreciative work environment.
Flexible working and home office options.
Structured onboarding and training.
Attractive salary.
Company pension plan and additional benefits.
Health programs and regular team events.

Translated from German

Contrust Versicherungsmakler

Contrust Versicherungsmakler GmbH is a medium-sized industrial insurance broker and risk consultant, established 20 years ago. With a dedicated team of 25 employees, the company serves its commercial and industrial clients both nationally and internationally through a global network. As a family-owned business in its second generation, Contrust is committed to sustainability, continuity, and responsible practices. The company focuses on building and maintaining trust with its clients through high-quality, verifiable expert work, positioning itself not as an 'insurance seller' but as a trusted advisor. This approach is appreciated by both clients and employees, fostering a strong team dynamic that blends experience with youthful energy.

Share This Job!

Save This Job!