Customer Service Representative for Vehicle Insurance (Remote)

Overview

Join Contrust, an independent insurance broker focused on commercial and industrial insurance, providing support to medium-sized companies across Germany. We prioritize strong teamwork, honest communication, and the best outcomes for our clients.

In Short

• Consulting commercial clients in vehicle insurance, including tenders and contract adjustments.
• Managing contracts for small and large fleets.
• Handling vehicle claims, including damage assessment and negotiations with insurers.
• Actively contributing to the company's development through OKR methodology.
• Possibility for full home office work after consultation.
• Focus on improving internal processes and digitalization.
• Collaborative and supportive work environment.
• Structured onboarding and continuous training opportunities.
• Flexible working arrangements available.
• Attractive salary and additional benefits.

Requirements

• Experience with an insurance broker, agency, or company (career changers from logistics or traffic law are welcome).
• Knowledge in vehicle insurance.
• Completed training in insurance or related studies; internal training available for career changers.
• Desire to shape the future of Contrust beyond customer service.

Benefits

• Family-oriented and appreciative work environment.
• Flexible working and home office options.
• Structured onboarding and training.
• Attractive salary.
• Company pension plan and additional benefits.
• Health programs and regular team events.