Business Analyst - Remote

Overview

CGS is looking for business analysts to work with a large federal agency, focusing on business operations and content strategy. The role involves partnering with internal business owners and external partners to understand new business opportunities and define functional requirements.

In Short

• Support the development of briefings and documentation for stakeholders.
• Document and analyze business and functional requirements.
• Create comprehensive documentation including system diagrams and reports.
• Work with government and team members to improve service delivery.
• Gather information from experts to develop procedure manuals.
• Develop content using Microsoft and Atlassian products.
• Perform risk management and improve products/services.
• Manage client interactions and expectations.
• Identify cross-team dependencies for collaboration.
• Seek opportunities to increase customer satisfaction.

Requirements

• Must be a U.S. Citizen.
• Bachelor's Degree in Computer Science or Engineering.
• 7+ years of experience in business analysis.
• Experience with Agile delivery methods and tools like Jira.
• Strong communication skills for technical concepts.
• Ability to work independently and in teams.
• Exceptional attention to detail.
• Experience with government projects and policies.
• Excellent analytical and presentation skills.
• Project Management and Agile Certifications are a plus.

Benefits

• Health, Dental, and Vision insurance.
• Life Insurance.
• 401k plan.
• Flexible Spending Accounts.
• Paid Time Off and holidays.