Operation Support - Mex (Work-from-home) - Remote

Overview

As an Operation Support professional at Concentrix, you will be part of a global technology and services leader, providing operational support in a retail environment and ensuring smooth daily operations.

In Short

• Provide operational support in the retail environment.
• Investigate and analyze alerts using tools such as Splunk.
• Manage and investigate incidents and alerts.
• Continuous support in monitoring supply chain processes.
• Automate operational tasks using scripting languages.
• Ensure system availability and performance.
• Collaborate closely with infrastructure and development teams.
• Experience with BDD in environments like Oracle.
• Strong SQL knowledge.
• Proficiency in Business Analysis.

Requirements

• Experience with monitoring tools like Postman and Splunk.
• Defect triage experience.
• Performance monitoring skills.
• Ability to manage alerts efficiently.

Benefits

• Work from home flexibility.
• Join a recognized company with awards for workplace culture.
• Opportunities for career growth.
• Diverse and inclusive work environment.