Customer Support Representative - Remote

Overview

COMPLY is looking for a polished, passionate, and empathetic Customer Support Representative to join our dynamic team and take our highly-rated customer support services to the next level!

In Short

• Act as a liaison between Technical Support and Product Teams.
• Manage client account activation implementations to meet deadlines.
• Gather customer feedback to improve processes.
• Investigate and troubleshoot to effectively resolve issues.
• Provide exceptional customer support experience.
• Work in a fast-paced environment.
• Potential for advancement and career development.
• Join a team of talented innovators.
• 100% remote work flexibility.
• Access to comprehensive benefits and unlimited PTO.

Requirements

• Strong communication skills.
• Empathy and patience in customer interactions.
• Ability to thrive in a fast-paced environment.
• Problem-solving mindset.
• Experience in customer support or related field.

Benefits

• Comprehensive benefits package.
• Unlimited PTO.
• Paid bonding leave.
• WFH stipend.
• Career development opportunities.