Remote Otter LogoRemoteOtter

Customer Support Representative - Remote

Posted 11 weeks ago
Customer Service
Full Time
USA

Overview

COMPLY is looking for a polished, passionate, and empathetic Customer Support Representative to join our dynamic team and take our highly-rated customer support services to the next level!

In Short

  • Act as a liaison between Technical Support and Product Teams.
  • Manage client account activation implementations to meet deadlines.
  • Gather customer feedback to improve processes.
  • Investigate and troubleshoot to effectively resolve issues.
  • Provide exceptional customer support experience.
  • Work in a fast-paced environment.
  • Potential for advancement and career development.
  • Join a team of talented innovators.
  • 100% remote work flexibility.
  • Access to comprehensive benefits and unlimited PTO.

Requirements

  • Strong communication skills.
  • Empathy and patience in customer interactions.
  • Ability to thrive in a fast-paced environment.
  • Problem-solving mindset.
  • Experience in customer support or related field.

Benefits

  • Comprehensive benefits package.
  • Unlimited PTO.
  • Paid bonding leave.
  • WFH stipend.
  • Career development opportunities.
COMPLY logo

COMPLY

COMPLY is a leading organization dedicated to supporting compliance professionals by merging technology, consulting, and education to help clients navigate the complex regulatory landscape. With over 7,000 clients globally, COMPLY offers innovative solutions such as ComplySci, RIA in a Box, National Regulatory Service (NRS), and illumis. The company has been recognized for its rapid growth and excellence in the industry, receiving numerous awards including from Inc. 5000 and the Women in Data & Technology Awards. With a diverse team of over 350 professionals across 45 states in the US, COMPLY provides its employees with comprehensive benefits, unlimited PTO, and the flexibility of remote work. The company is committed to fostering a collaborative environment where talented innovators can thrive and contribute to the future of compliance.

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