Strategic Customer Success Manager - Remote

Posted 2 days ago

Sales / Business

Full Time

USA

$85,000 - $90,000/year

Customer Success

Account Management

Client Relations

Healthcare Compliance

SaaS

Business Acumen

Communication Skills

Relationship Building

Strategic Planning

Overview

Compliancy Group is seeking a Strategic Customer Success Manager to manage a high-value portfolio of clients, focusing on healthcare compliance and customer outcomes.

In Short

Manage a small portfolio of high-value accounts.
Drive customer retention and long-term success.
Lead executive-level conversations and strategic initiatives.
Collaborate with Sales, Product, and Support teams.
Develop and execute strategic account plans.

Requirements

5+ years in Customer Success or Account Management.
Proven ability to drive retention and adoption.
Experience with executive-level presentations.
Strong business acumen and communication skills.
Familiarity with SaaS or subscription-based models.

Benefits

Competitive salary plus performance-based bonuses.
Comprehensive benefits package.
Extensive training and professional development.
Collaborative company culture.

C.G

Compliancy Group

Compliancy Group is dedicated to supporting small and midsized medical practices in navigating the complexities of healthcare compliance. With a mission to alleviate the stress associated with regulatory documentation, the company offers innovative, tech-enabled services and software that foster trust between healthcare providers and their patients. By focusing on delivering high-quality patient outcomes while ensuring compliance with essential healthcare regulations, Compliancy Group aims to empower healthcare professionals to thrive in a challenging environment. The company promotes a collaborative and transparent culture, providing extensive training and comprehensive benefits to its employees.

Share This Job!

Save This Job!

Jobs from Compliancy Group:

Account Executive

Sales Process

Pipeline Generation

CRM

C.G