Bilingual Associate, New Business – Individual - Remote

Overview

The Bilingual Associate, New Business – Individual at Manulife is responsible for managing insurance contracts, processing documents, and ensuring compliance while providing excellent customer service in both English and French.

In Short

• Manage insurance contract applications and documents.
• Ensure accuracy and compliance in document processing.
• Conduct research to identify client service needs.
• Communicate effectively in English and French.
• Utilize Microsoft Word and Excel for documentation.
• Demonstrate flexibility and problem-solving skills.
• Work in a fast-paced environment with high volumes of work.
• Participate in a progressive training program.
• Contribute positively to a customer-centric culture.
• Support diverse and inclusive work environment.

Requirements

• Bilingual in French and English.
• Proficient in Microsoft Office (Word, Excel).
• Strong keyboarding skills with attention to detail.
• Ability to multi-task and manage workloads effectively.
• Strong written communication skills.
• Dynamic and customer-focused attitude.
• Experience in insurance or financial services is an asset.

Benefits

• Customizable health, dental, and mental health benefits.
• Retirement savings plans with employer matching.
• Generous paid time off including holidays and sick days.
• Employee and family assistance programs.
• Opportunities for career progression and development.