Student Service Advisor - Remote

Overview

The Student Service Advisor (SSA) is a full-time, non-exempt, remote position that guides and assists CAGS students toward successful degree completion and attainment of educational goals.

In Short

• Full-time remote position.
• Assists students in achieving educational goals.
• Requires high levels of communication via email, phone, and in-person.
• Must reside and work legally in the U.S.
• Hours may vary, including evenings and weekends.
• High technology proficiency required.
• Experience in advising or customer service preferred.
• Bachelor’s degree preferred.
• Bilingual proficiency in Spanish/English preferred.
• Competitive compensation and benefits package offered.

Requirements

• Fluency in Microsoft Excel and Outlook.
• Ability to articulate clearly and persuasively.
• Self-confidence, patience, and empathy.
• Creative problem-solving skills.
• Flexibility and openness to change.
• Ability to maintain cohesive working relationships.
• Disposition to enjoy a high-energy work environment.
• Previous advising or customer service experience preferred.
• Bachelor’s degree preferred.
• Bilingual proficiency in Spanish/English preferred.

Benefits

• Tuition waiver program.
• Excellent healthcare benefits.
• Generous paid time off.
• Matching 403(b) retirement plan.
• Additional organizational paid benefits.