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Livestream Operations Coordinator - Remote

Posted 3 days ago
Customer Service
Full Time
USA

Overview

The Livestream Operations Coordinator at Colibri is responsible for setting up, monitoring, and troubleshooting online sessions, while also providing technical support and managing attendance to ensure educational excellence.

In Short

  • Setup and closeout processes for online meetings and webinars.
  • Provide technical and administrative support for instructors and students.
  • Manage attendance and communication with participants.
  • Monitor and support online sessions, resolving issues as they arise.
  • Maintain clear communication with stakeholders and seek process improvements.

Requirements

  • High school diploma or GED required.
  • 2 years of experience in a client or customer service-oriented position desired.
  • Strong communication and organizational skills.
  • Basic audio/visual troubleshooting skills.
  • Ability to work flexible hours and on weekends.

Benefits

  • Opportunity to work in a dynamic and mission-driven company.
  • Collaborative team environment.
  • Professional development opportunities.
  • Access to online professional education resources.
Colibri Group logo

Colibri Group

Colibri Group is a dynamic organization that prioritizes a strong cultural foundation, guided by values of Love, Joy, Boldness, Teamwork, and Curiosity. As the parent company of XCEL Testing Solutions, Colibri Group is recognized as the leading provider of Online Insurance Education, serving over 25 million students with a research-based learning approach. Their innovative 'Preparing People to Pass' e-learning platform offers a comprehensive suite of online resources, including interactive assessments and customized learning paths, ensuring flexibility and accessibility for learners. Committed to fostering a diverse and inclusive workplace, Colibri Group actively encourages applicants from all backgrounds to join their team and contribute to their mission of creating lifelong customers.

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