Technical Account Manager - Remote

Overview

Technical Account Managers at Cognite focus on helping our top-tier customers achieve successful outcomes through the full range of Cognite’s offerings. They take over the baton from Field Engineering in pre-sales and continue supporting customers beyond First Value.

In Short

• Support top-tier customers in achieving successful outcomes.
• Collaborate with Value Engineering to build value roadmaps.
• Work closely with the Service team to optimize offerings.
• Co-develop adoption programs and drive end-user interaction.
• Gather feedback for Product Management.
• Partner with Customer Enablement to scale learnings.
• Help Account Management expand and renew customer engagements.

Requirements

• Experience in Technical Account Management or Customer Success.
• Strong understanding of SaaS products.
• Excellent communication and collaboration skills.
• Ability to build value roadmaps.
• Experience in customer engagement and feedback gathering.

Benefits

• Opportunity to work with a leading SaaS company.
• Collaborative and innovative work environment.
• Focus on personal and professional growth.
• Engagement with top-tier customers.