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Collection Analyst - Remote

Posted 4 days ago
Data Analysis
Full Time
Brazil

Overview

Join CloudWalk as a Collection Analyst, where you'll bridge customer needs and technical innovation, transforming challenges into actionable solutions.

In Short

  • Investigate collection operations to find improvement opportunities.
  • Translate customer feedback into technical requirements.
  • Collaborate with engineering, data, and business teams.
  • Monitor KPIs to suggest data-driven strategies.
  • Connect business needs with technology solutions.

Requirements

  • Strong analytical skills for data insights.
  • Excellent communication and collaboration abilities.
  • Proactive mindset with ownership mentality.
  • Problem-solving skills for operational challenges.
  • Strategic thinking with tactical execution.
  • Advanced English for communication.

Benefits

  • Opportunity to work in a dynamic fintech environment.
  • Be part of a team driving innovation in payments.
  • Engage with multidisciplinary teams.
  • Impact customer experience and operational efficiency.
CloudWalk logo

CloudWalk

CloudWalk is one of the fastest growing fintech companies globally, recognized as a unicorn with millions of satisfied customers and substantial funding and revenue. The company prides itself on its dynamic and innovative culture, attracting talented individuals who embody grit and creativity. With a focus on building and learning rapidly, CloudWalk is not your typical startup; it fosters a collaborative environment where hackers, artists, and crafters can thrive. The mobile team is dedicated to developing high-quality applications for a vast user base, emphasizing deep collaboration with product and design experts. CloudWalk values diversity and inclusion, promoting a welcoming workplace where every employee can be their authentic self.

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